Frequently Asked Questions

1.) My computer is extremely slow... why?
As computers get older they frequently require clean-up & optimization. It is important to keep your computer up to date with the latest drivers and firmware available from your manufacturer. We offer competitively priced optimization & clean-up services in NJ & NYC. We also rigorously check for corrupt system files, viruses & other infections that can be causing your PC to slow down. Call now and have your computer up & running like new in no time!

2.) What guarantee do we provide? "Can I trust your company"?
We are a licensed computer repair & home audio video installation company. We have a storefront in Bergen County, NJ & we provide pick-up receipts & invoices for all of our repairs. We DO NOT collect ANY fees up front. We always call to have parts costs approved by our clients prior to purchasing them to eradicate any & all hidden costs. We have dozens of testimonials which can be read on Google & Yahoo! Local. We provide complete 100% on-site support for issues that can be resolved at your residence or place of business. We accept checks & credit cards whereas some vendors only accept cash. Our goal is to provide you, our valuable client, with peace of mind knowing your purchase is secure.

3.) What is the general turnaround time for repairs? What is your availability for Computer Services?
We make every attempt to repair your computer within 1 day. Often times parts are required and delays arise with shipping & handling. As a result we have a network of distributors and parts suppliers that we deal with locally. This gives us access to parts almost instantaneously. Certain parts do have to be special ordered and in this event we provide ample notification and also provide complimentary loaner computers (based on availability). We are also generally able to provide next day Computer Service services. Many small to mid-sized projects can be completed in one day. We provide free in-home consults in NJ & NY for larger sized Computer Service inquiries. At the time of the consult the technician will provide you with a general analysis of the required time allocation for your install.

Call 201-913-7933
Toll Free 877-801-0811

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Our Philosophy

With rapid advancements in technology our philosophy has consistently been to provide the end-user with a streamline & efficient approach to their daily computing tasks & entertainment needs. We understand that technical jargon along with the troubleshooting & install procedures can often be challenging. That's why we continually & rigorously train ourselves to help serve "you" more effectively.

Our Commitment

At Turbo Tech Nerds our commitment is to continuously ensure your satisfaction. Our staff of dedicated technicians will work tirelessly to gain your confidence & satisfaction. We are dedicated to providing you with fast, professional & immediate support. We want to your one-stop shop for all of your technology needs. Let us show you how we're different from the rest!

What our clients say

test "...I was very impressed with their fast turn-around, professionalism and general attitude of care & compassion. These guys really care about their client-base and it truly shows..."
test"...the consultant spent 90 minutes with me discussing various options for installation. I was blown away by the extent of his knowledge. He gave me several options for the install which were priced reasonably..."