Our Guarantee

Who We Are:

We are a company built on trust and referrals. Your happiness & satisfaction is of the utmost importance to us. We strive to provide you with an unprecedented level of service & expertise. We have over 10 years of experience working in both the audio / video (computer repair) and computer support industry (IT).

Many of our customers are return customers and many of our new customers are referrals. We guarantee that you will be 100% satisfied with our work. If we do not meet or surpass your expectation we will work continuously to ensure your satisfaction.

We also guarantee that we will provide you with the most cost and time efficient solution for your computer repair and home audio / video install inquiries throughout NY & NJ.. We guarantee not to up-sell you on services or parts that you do not require. We guarantee our rates to be extremely competitive. We will go above & beyond to ensure that you are completely happy with the level of our service.

All of our service calls carry a 30 day warranty. We strive to build relationships with our clients. With dozens of good references and reviews rest assured that you're in great hands when you deal with the experts at Turbo Tech Nerds. Call today and speak to a knowledgeable professional and allow us to assist you with your technology needs!

Why Hire Turbo Tech Nerds?

1.) Authorized computer repair techniciansin NJ & NYC. All equipment and labor is backed by a world class warranty and support team.

2.) Timeliness, professionalism, courtesy & respect. All of our technicians will arrive in uniform, on time and ready to transform your space into audio / visual bliss.

3.) Follow up support. We stand behind all of our work and every product we sell. We will never be undersold and will always put your satisfaction and trust over anything else.

4.) Fair pricing and honest work ethics. We will always provide you with competitive pricing for all of your equipment needs. We will also ensure that no shortcuts are ever imposed and that all work is done to ensure every thing we do is minimally invasive. We will always leave your residence and work space cleaner than when we started.

5.) World class expert advice and professional support. We will never up sell and ensure your requests are met with an earnest can do attitude that's right for your budget. We understand that there are a myriad of choices between Computer Repairman and equipment. We promise to always propose options that are best suited specific to your needs.

6.) We want to earn your repeat business. We will do everything in our power to earn your trust and make sure that you are completely happy with our service.

7.) Our technicians are trained by the best technical institutesto provide the ultimate incomputer repair. They are certified in the repair, set up, installation and diagnostics for Windows and Apple Systems.

8.) TurtbotechnerdsAV has the most experienced technicians and managers in the area. Not only are we completely familiar with every piece of equipment available, we know how to make everything work so you're comfortable operating your computer equipment.

9.) We understand that every one has their own needs, style and taste. We take the time to find out what what will make your computer experience the best for you, and tailor your service to the way you like things.

10.) 30-Day No-Questions-Asked follow up and support. 100% Satisfaction Guaranteed.

 

Our Philosophy

With rapid advancements in technology our philosophy has consistently been to provide the end-user with a streamline & efficient approach to their daily computing tasks & entertainment needs. We understand that technical jargon along with the troubleshooting & install procedures can often be challenging. That's why we continually & rigorously train ourselves to help serve "you" more effectively.

Our Commitment

At Turbo Tech Nerds our commitment is to continuously ensure your satisfaction. Our staff of dedicated technicians will work tirelessly to gain your confidence & satisfaction. We are dedicated to providing you with fast, professional & immediate support. We want to your one-stop shop for all of your technology needs. Let us show you how we're different from the rest!

What our clients say

test "...I was very impressed with their fast turn-around, professionalism and general attitude of care & compassion. These guys really care about their client-base and it truly shows..."
test"...the consultant spent 90 minutes with me discussing various options for installation. I was blown away by the extent of his knowledge. He gave me several options for the install which were priced reasonably..."